PAYMENT TERMS: Make checks payable to Patuxent Communications
Domestic: There is no minimum order. A handling fee of $3.00, shipping charges and insurance (if requested) fees will be added. PayPal is the preferred method. If not using PayPal, payment must be in advance by money order or certified check. Uncertified advance checks will be accepted for small amounts (under $20), but the order will be held until the check clears. After a satisfactory track record has been established company or personal checks may be accepted without a clearance time. Do not send cash. COD orders are no longer accepted.
Domestic Shipments: Will be via United States Postal Service, usually First Class. US Postal Service does not insure unless requested. YOU must specify if you want insurance. I will NOT insure unless you request it. The same thing applies to tracking. You must ask for it at the time of order. Tracking charges or higher rate will then be applied and added to invoice.
Maryland addresses must be charged 6% sales tax, unless a sales tax certificate is provided AND the order is over $100.00. This is not negotiable. It is Maryland law, and we are a registered Maryland business. The Maryland sales tax appplies to goods only, not shipping.
International: No minimum order. A handling charge of $5.00 plus fees as shown in domestic list. This includes Canada. No international COD. International transactions MUST be handled via PayPal in US funds. PayPal conversion fees will be added. Any costs over and above our actual selling price will be charged to the customer.
International Shipments: Will be US Postal Service First Class International unless too large or otherwise requested. Remember to specify insurance if you want it. (Insurance is not available to all locations). Please advise if another method is desired. Any addtional fees will be added.
Customs stickers will state "Obsolete Electronic Part(s)". On past experience this should clear most nation's customs without a fee. If a fee is required, it is the customer's responsibility.
OPEN ACCOUNTS: Not in the fore-see-able future.
OUT OF STOCK ITEMS: All items are subject to prior sale. Everything is first ordered, first delivered. If you order an item already sold, you will be given an opportunity to choose something else or that portion of money will be refunded (or not charged). We only buy and stock surplus, excess or closed business items. We do not order new items.
RETURNS: All items are warranteed for 95 days from the date on your invoice. Ninety-five days allows more than sufficient time for the order to reach you and allow a 90 day warranty period. Please check as soon as you receive. Adjustment is limited to like replacement or refund of part cost (our choice). Should return become necessary, please contact us for an RA, which will remain valid for 15 days. Returns must be in the same physical condition as when shipped (excepting minor additional wear and tear that may happen to old boxes). Remember to check sealed tubes the way the box allows them to be checked without breaking the seal. All parts are as shown on the pages and you are allowed to choose the ones you want. Therefore, unless the part is defective or not as we describe, ALL SALES ARE FINAL.
Refunds or reimbursement for breakage in shipment is limited to the amount of insurance up to the actual cost of the the part. US Mail/Parcel Post does not automatically insure items. YOU must request it. If no insurance is requested with order, none will be placed on package. Any insurance fees will be added to your invoice.
A Story For Our Time|
A Tale of Courage and Grit ~ With a Twist
|A Rousing Adventure|